Last modified: August 6th, 2018

 

Cancellation and Refund Policy

 

 

RESPONSIBILITY FOR ACCURATE BILLING INFORMATION

 

You must provide current, complete, and accurate information for your Billing Account. You must promptly update all information to keep your Billing Account current, complete, and accurate (such as a change in billing address, card number, or expiration date), and you must promptly notify Fetsie.com via email if your payment method is canceled (including if you lose your card or it is stolen) or if you become aware of a potential breach of security (such as an unauthorized disclosure or use of your name or password). Changes to such information can be made at “Account Settings” when you are logged in on Fetsie.com. If you fail to provide us any of the foregoing information, you agree that you are responsible for fees accrued under your Billing Account. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer.

 

ALL PAYMENTS ARE FINAL

 

You agree that all payments made on Fetsie.com are final. You further agree that should you have any issues relating to your payment (such as duplicate billing), you will contact Fetsie via email to resolve it as soon as you become aware of the issue.

 

In order to provide continuous service, Fetsie.com provides the option for automatic subscription renewal. IF THE AUTOMATIC RENEWAL OPTION OR CHECKBOX IS SELECTED DURING THE PAYMENT PROCESS, Fetsie.com WILL AUTOMATICALLY RENEW ALL PAID SUBSCRIPTIONS FOR THE SERVICES ON THE DATE SUCH SUBSCRIPTIONS EXPIRE. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period. By entering into this Agreement, you acknowledge that your account will be subject to the above-described automatic renewals if you selected the automatic renewal option. If you do not wish your account to renew automatically, or if you want to change or terminate your subscription, please log in to Fetsie.com and go to “Account Settings” and follow the directions contained therein.

 

FETSIE.COM MAINTAINS A STRICT NO-REFUND POLICY. ALL PURCHASES MADE ON THE WEBSITE ARE FINAL. IF YOU CHOOSE TO PURCHASE A SUBSCRIPTION PACKAGE ON THE WEBSITE, YOU AGREE THAT ABSOLUTELY NO REFUNDS, EITHER FULL OR PARTIAL, WILL BE ISSUED FOR ANY REASON OR FOR ANY UNUSED OR REMAINING SUBSCRIPTION.

 

If you deactivate your Fetsie.com account or if your account is suspended for violating this Agreement or other policies, you agree that any remaining or unused subscription will be forfeited and no refunds will be issued for any remaining or unused subscription. Further, if your deactivated Fetsie.com account is reinstated at a later date, you agree that any remaining or unused subscription you have remaining at the time of your account deactivation will not be reinstated with your account.

 

A subscription purchased for a specific Fetsie.com account is strictly non-transferable. You agree that any remaining or unused membership subscription associated with an active or deactivated Fetsie.com account will not be transferred to any other account belonging to you or someone else.

 

Fetsie.com reserves the right to offer free services to any person(s) of its choice at any given time, for any duration, while charging other members, at the same time.

 

A Member profile may remain posted on the Website even if that Member is not actively using the Service. You acknowledge that although a member’s profile may be viewed, you may not be able to use the Service to communicate with that member if he or she is not then actively using the Service.

 

SERVICE AND MODIFICATION TO THE WEBSITE

 

Fetsie.com does not guarantee that the website will be fully operational all the time. Members may face significant service disturbances. Only in the event that the Website is offline for a period of more than 72 hours, will a pro-rated refund be given. Fetsie.com DOES NOT OFFER TECHNICAL SUPPORT. We will offer support only for the Service related to the Website. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Website or the Service (or any part thereof) with or without notice to any Member, group of Members or all Members. You agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. To protect the integrity of the Website or the Service, the Company reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Website or Service.